Topcall chooses Acapela Group technologies to enhance seamless communications

TOPCALL, worldwide provider of Unified Communication solutions, integrates Acapela Group TTS to its Server solution to allow vocal access to all e-based information.

TOPCALL solutions are the critical part for business communications processes. With the ability to interface with all mainstream business processes and all relevant communications media, to mutualize communication resources such as voice, SMS, emails, fax, and telex, TOPCALL server forges the link between users and their Company.

Using TOPCALL communication server, users easily receive, consult and send their voice messages, SMS, emails, fax or telex in their mail box (Lotus Notes, Ms Exchange or Groupwise type). Associating mailbox access with Acapela text to speech, TOPCALL offers users 24/7 access to their messages, from any device, telephone, PDA or PC. This optimised approach enhances communications streaming and reduces costs.

Used as standard in French and UK English versions in TOPCALL solutions, Acapela TTS reads any email, fax (OCR) or telex received in the user's mail box.

With Acapela 's pre-processing module, Acapela text to speech handles e-mails, HTML or RTF content. This module can parse e-mails, extract sender, subject, date, attachments and message body. The pre-processor expands and adapts e-mail addresses, URLs, decodes HTML and RTF, extracts audio attachments (.au), emoticons and filters bottom signatures.

Backed by more than 25 years experience in unified communications solutions delivery, TOPCALL is present in 42 countries with more than 4000 customers.

In France, 150 companies have already chosen TOPCALL solutions to handle their mission-critical Unified Communication processes.